41 posts tagged supplier understanding

Reasons for China Sourcing Communication Headaches

Headaches will always exist with China sourcing communication. Know why they happen. Increase knowledge, increase patience.
The communication is a big part of the awkward unknowns that accompany China sourcing. The communication with your supplier can keep a sense that "something's off" and you maintain a bewilderment concerning both parties being on the same page. ...

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Being Mindful of Supplier Communication Discrepancies

Avoid supplier communication discrepancies. If you expect precision in mass production, strive or precision in communication.
Be alert for discrepancies in supplier communication. It's not because you want to play a "gotcha game" and be picky over wording but because catching discrepancies in supplier communication will catch discrepancies in their actions. Discrepancies in their actions bleed over into final product quality and delivery....

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Suppliers and Client Emails

For both buyers and suppliers, patience and precision are the remedy for the consistent misunderstandings in China Sourcing communication.
In the world of China manufacturing, friction with suppliers and grasping client emails never goes away. Is it that suppliers don't read emails, suppliers read and don't understand the emails or clients do a shabby job of composing emails? I say it's all 3......

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A Supplier’s View on Sampling

Sampling is something the supplier has to do, not necessarily wants to do or understands the reason to do.
Sampling is a necessary evil. This is about the most positive view you may detect from your China supplier when it comes to the sampling phase. On the opposite end of the spectrum, the supplier begrudgingly undertakes the process and the entire thing is painful....

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Pithy Year-End China Importing Reminders

China importing tips and reminders as we ring in 2016.
As 2016 is right around the corner, here are some year-end China importing reminders. Keep these tips at the forefront of your thinking during your sourcing and manufacturing endeavors....

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Order Detail your China Supplier May Not Know…But Should

The devil is in the order detail. Provide info to your Chinese supplier in a useful, systemized way.
Importers unintentionally withhold key order detail, from their supplier in China. This order detail would add to the possibility of success. Perhaps importers think their supplier should already know these things or that if the supplier needed to know, they should ask. But the fact is, suppliers proceed in the dark and fill in some of their own blanks. Here is rundown of some order detail on which, you may want to consider updating your supplier....

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Holidays, China Mass Production Scheduling and….Quality?

China mass production scheduling and quality; without proper control they are both affected by upcoming holidays.
It's that time of year again for the Holiday Season in the Western world. The question is; does the holiday season affect your China mass production scheduling? And it only affects mass production scheduling...not quality, right?...

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Considerations for Requesting a Price From a China Supplier

The factory does not exist to serve the importer. Keep in mind these considerations for requesting a price from a China supplier.
Here are some considerations for requesting a price from a China supplier. Know who you are working with. Success comes when you think like your vendors think. This could be 1st time suppliers or suppliers, that maybe you have worked with a bit but nothing on a large scale. A large scale client would be one that the owner of the factory is aware of. A client who orders considerable volume. A volume that is not only considerable for you, the buyer, but also considerable for the factory...

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Overcoming Supplier Communication Obstacles

Overcoming China Supplier Communication Obstacles When Importing
When importing from China, overcoming supplier communication obstacles, leads to better quality merchandise and smoother projects. A primary obstacle, if not the heart of all obstacles, is understanding where your supplier is coming from. You read an email and do not know exactly why the supplier just said what they said, what's the gist, what do they mean... There are aspects in communication and customer service the supplier is not grasping or making the effort to grasp....

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Listening to Suppliers: What’s Not Being Said

Whenever you communicate with your China factory, use open ears and open mind to improve overseas production
When China suppliers give advice, it is not always done in a direct and obvious fashion. This is why, whenever you receive emails, you need to ponder: What the supplier is NOT saying. What's not being said?...

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When Your Supplier Speaks…Listen!

Supplier updates to importers should not be ignored
When it comes to providing detail, suppliers in China are generally tight-lipped. It may seem like, especially after you make the payment, suppliers' updates are brief and at most a few sentences. Let's just say the proactive info flows more like molasses instead of a river. Therefore when your supplier IS informing you something or putting together an update that is lengthier and including some form of explanation, take time to think about: What are they saying or at least trying to say? What are they not saying?...

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Free Resource: 40 Random Tips for Emailing China Suppliers

Improve your emails to your factories in China
An importer's communication with their vendor sets the course of the project. This starts in the initial phases of the project. If the communication is shaky, the project is being built on shaky ground. ...

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Not Necessarily Signs of a Bad Supplier in China Sourcing

When sourcing new vendors, you may come across certain signs that raise flags concerning the vendor's capabilities. 

Here is a brief list of signs, that although may look concerning, are not necessarily indications of a bad supplier. ...

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Will the Supplier Know What You Mean?

One wrong word from the buyer side can confuse the supplier and throw off an RFQ. Think about your inquiry like you are working at a control panel and whenever you send a request for quotation to your supplier, it is like you are pushing buttons in a machine....

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