19 posts tagged cultural differences

Things to Keep in Mind About Your China Supplier

Should we proceed regardless of the mindset of our vendors, or keep in mind the differences, in order to achieve understanding? A few reminders dealing with a China supplier.
Perhaps if you kept a few things in mind about your China supplier it would add perspective to the entire sourcing process? You may get frustrated a little less. A buyer may remember to add on a few extra sentences to descriptions. The eager importer will recall different world views and then approach projects and problems differently....

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More Considerations on Importing Promo Products

Considerations for Sourcing Promo Products from Chinese Vendors
The majority of promo product orders are smaller runs (200 pens, 500 ball caps, etc). These are purchased from onshore stock or local factories. China or offshore manufacturing comes into play with extensive customization and increased quantities. Once buyers go offshore, they realize their expectations and demands aren't necessarily upheld or even understood by the vendors. Let's talk the change of mindset that's necessary for sourcing promo products offshore.  ...

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Reasons for China Sourcing Communication Headaches

Headaches will always exist with China sourcing communication. Know why they happen. Increase knowledge, increase patience.
The communication is a big part of the awkward unknowns that accompany China sourcing. The communication with your supplier can keep a sense that "something's off" and you maintain a bewilderment concerning both parties being on the same page. ...

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7 Soft Skills Needed for Sourcing China Suppliers

Sourcing new suppliers doesn't have to be a dread. With these soft skills, you'll have every necessary tool for your tool belt.
In sourcing China suppliers, every importer should make use of these tools. No, I'm not talking Black & Decker but soft skills needed for better supplier sourcing and navigation. ...

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Being Mindful of Supplier Communication Discrepancies

Avoid supplier communication discrepancies. If you expect precision in mass production, strive or precision in communication.
Be alert for discrepancies in supplier communication. It's not because you want to play a "gotcha game" and be picky over wording but because catching discrepancies in supplier communication will catch discrepancies in their actions. Discrepancies in their actions bleed over into final product quality and delivery....

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Suppliers and Client Emails

For both buyers and suppliers, patience and precision are the remedy for the consistent misunderstandings in China Sourcing communication.
In the world of China manufacturing, friction with suppliers and grasping client emails never goes away. Is it that suppliers don't read emails, suppliers read and don't understand the emails or clients do a shabby job of composing emails? I say it's all 3......

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Overcoming Supplier Communication Obstacles

Overcoming China Supplier Communication Obstacles When Importing
When importing from China, overcoming supplier communication obstacles, leads to better quality merchandise and smoother projects. A primary obstacle, if not the heart of all obstacles, is understanding where your supplier is coming from. You read an email and do not know exactly why the supplier just said what they said, what's the gist, what do they mean... There are aspects in communication and customer service the supplier is not grasping or making the effort to grasp....

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7 Ways to Keep Your Supplier Motivated

China Sourcing Great Value Keeping Supplier Motivated
A motivated supplier is a helpful supplier. A motivated supplier is a supplier from whence cometh fewer service problems and quality nightmares. Here are 7 ways to keep your supplier motivated....

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Supplier Communication: Why Did My China Supplier Say That?

For retail buyers and promotional product importers supplier communication is of utmost importance
Suppliers have a knack of communicating that will leave you scratching your head. Their puzzling answers can leave you in a cold sweat while you consider buying a plane ticket to China to figure things out... The easy answer as to why the supplier communication is the way it is, is because of the language barrier. I believe that it's a bit more complicated than that. Understanding the reasons behind the kooky answers can, hopefully give you more insight into the world of China sourcing and importing....

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Tips for Emailing Chinese Suppliers

Purposefully email Chinese suppliers and avoid blobby streams of consciousness
Email is the main way importers get to know their Chinese suppliers. Unless the importer makes frequent trips to the factory or spends a lot of time on the chat apps or in skype conversations, perceptions are made, the relationship is established, specs are passed, the order is controlled all primarily via email....

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Why Suppliers in China Quote Incorrectly

If you have experience in importing from Chinese suppliers, you know it's very common that quotes are not handled with precision. There are some basic yet deep-rooted reasons why suppliers in China quote incorrectly. ...

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A Series of Disconnected Steps

China manufacturing and importing requires the importer, helping the supplier to see the bigger picture.
Very little in China is viewed as a whole. Tasks and jobs are approached and handled as a series of disconnected steps. Each step is an end to itself instead of viewed in context and handled in context as parts of a broader, over-arching situation and intended goal. ...

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China Sourcing Requires a Different Way of Thinking

Successful China Sourcing is Grounded in Thinking and Communication
Thinking. You have to change your thought process when dealing with China and in turn Chinese vendors. You're not buying from local suppliers who are accustomed to your buying habits or are in agreement with "how things should go in the normal supply and buy world."...

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Emotions in China Manufacturing

Keep calm when working offshore.
Bad emotions in China manufacturing create adverse situations. ...

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