Suppliers and Client Emails

For both buyers and suppliers, patience and precision are the remedy for the consistent misunderstandings in China Sourcing communication.
In the world of China manufacturing, friction with suppliers and grasping client emails never goes away. Is it that suppliers don't read emails, suppliers read and don't understand the emails or clients do a shabby job of composing emails? I say it's all 3......

Continue Reading

Further Snippets on Making Samples

Making samples is a stop gap before production to not only see your item, but to catch embedded production errors.
Making samples is sort of like the last frontier to stamp out supplier miscommunication and quality problems that can arise in mass production. During this critical phase, be attentive. Attentiveness during sampling avoids disasters that can spring up too far down the line to catch. ...

Continue Reading

A Supplier’s View on Sampling

Sampling is something the supplier has to do, not necessarily wants to do or understands the reason to do.
Sampling is a necessary evil. This is about the most positive view you may detect from your China supplier when it comes to the sampling phase. On the opposite end of the spectrum, the supplier begrudgingly undertakes the process and the entire thing is painful....

Continue Reading

More Practicality When Reviewing Supplier Price Quotes

When errors in suppliers' price quotes go unnoticed, at best you can expect time loss or annoying, surprise price increases. At worst the hidden errors lead to massive mass production headaches.
Price quotes from China require the buyer (if they want to avoid error) to sit down, think about the project, consider what MAY go wrong and formulate questions and scenarios in their minds. This is Part III to the other posts on tackling China supplier quotes and here we go with more glorious practicality....

Continue Reading

A Practical Step in Analyzing Quotations

A practical way to carefully go through quotations from Chinese suppliers.
In the unofficial Part I to this post, I discussed the "mindset in reviewing China price quotes." Now, let's pinpoint a practical step in going over your quotations from offshore suppliers....

Continue Reading

Pithy Year-End China Importing Reminders

China importing tips and reminders as we ring in 2016.
As 2016 is right around the corner, here are some year-end China importing reminders. Keep these tips at the forefront of your thinking during your sourcing and manufacturing endeavors....

Continue Reading

Order Detail your China Supplier May Not Know…But Should

The devil is in the order detail. Provide info to your Chinese supplier in a useful, systemized way.
Importers unintentionally withhold key order detail, from their supplier in China. This order detail would add to the possibility of success. Perhaps importers think their supplier should already know these things or that if the supplier needed to know, they should ask. But the fact is, suppliers proceed in the dark and fill in some of their own blanks. Here is rundown of some order detail on which, you may want to consider updating your supplier....

Continue Reading

Mindset in Reviewing China Price Quotes

China Price Quotes Require Scrutiny
Analyze. Dissect. Scrutinize As a buyer, these words should come to mind whenever you think of China price quotes. When reviewing price quotes from your China vendor, having the proper mindset will be a key factor in successfully handling the quoting phase of the project. ...

Continue Reading

6 Ways to Make Low Quantity Orders Smoother

Low quantity orders can be problematic if not disasterous. Here are 6 ways for low quantity orders to be smoother when it comes to factory in, factory out.
In continuation to my last post, spotlighting the dangers of low quantity orders in China manufacturing; here is the silver lining, the more solution-oriented side of things. 6 ways to better navigate lower quantity runs. ...

Continue Reading

The Purpose of Your China Factory Contact Person

Use the strengths of your China factory contact.
When it comes to your China factory contact, allow them to do the job they are most able to do......

Continue Reading

Equip Your China Factory Sales Contact to be a Better Partner

Equip Your China Factory Sales Contact to be a Better Partner
Your China factory sales contact, the person you communicate with on a daily basis, is an extremely important person in the supply chain. Do you want to: a- Intimidate them and make them feel small? b- Throw a ton of complicated info and jumbled communication to them to confuse them? c- Equip and empower them to be better partners, thus improving the efficiency and quality of your inquiries and mass production? Obviously, if you answered "c", then win you the China Sourcing Award ...

Continue Reading

Considerations for Requesting a Price From a China Supplier

The factory does not exist to serve the importer. Keep in mind these considerations for requesting a price from a China supplier.
Here are some considerations for requesting a price from a China supplier. Know who you are working with. Success comes when you think like your vendors think. This could be 1st time suppliers or suppliers, that maybe you have worked with a bit but nothing on a large scale. A large scale client would be one that the owner of the factory is aware of. A client who orders considerable volume. A volume that is not only considerable for you, the buyer, but also considerable for the factory...

Continue Reading

5 Ways to Introduce Yourself to Establish New Supplier Relationships

5 Ways to Establish New Relationships in China Sourcing
Too often, when attempting to gather quotes and establish new supplier relationships, potential customers just flip an email through cyberspace without establishing any real connection. In China sourcing, do not take for granted that your supplier knows your company and is eager to work on your behalf. Just like you are "feeling out" your supplier, suppliers also "feel out" their customers....

Continue Reading

Overcoming Supplier Communication Obstacles

Overcoming China Supplier Communication Obstacles When Importing
When importing from China, overcoming supplier communication obstacles, leads to better quality merchandise and smoother projects. A primary obstacle, if not the heart of all obstacles, is understanding where your supplier is coming from. You read an email and do not know exactly why the supplier just said what they said, what's the gist, what do they mean... There are aspects in communication and customer service the supplier is not grasping or making the effort to grasp....

Continue Reading